My mother was charged for the room despite my prior payment.

We had a wonderful stay exploring Guadalajara, especially enjoying the vibrant culture and unique districts. The hotel staff were incredibly accommodating, making our family feel welcome. We appreciated the spacious rooms and the fact that breakfast featured local delicacies, which was a delightful touch.

My kids wished for a larger pool area for playing. It would have been great to have more activities for families to enjoy together.

My stay was quite pleasant! The room was clean and comfy, and the location was perfect for a quick airport visit. Plus, the shuttle service was a lifesaver after a long travel day.

But can we talk about the shower? It was like a karaoke machine, serenading me all night with its loud pipes!

friendly staff made this stay a delight with a fantastic breakfast included

Super clean rooms. best stay ever!

Can recommend for a brief hiatus

Comfortable room, friendly staff, the free shuttle made our arrival from the airport seamless and the hotel is minutes away from major shopping malls.

It was all fantastic.

The room was nice and clean, felt pretty cozy. I only noticed a couple of long hairs in the bathroom, which was a bit off. The carpet could definitely use a good cleaning or an upgrade. Decent comfort overall, but you can hear the traffic even from the back rooms, which was annoying. Loved the free breakfast though. it gave a good start to the day!

convenient amenities , but poor billing experience

The shuttle service was efficient , making it easy to move around the area. The hotel had a very clean environment which I truly appreciated. I enjoyed the free wi-fi that worked perfectly throughout my stay. Additionally, the outdoor pool looked inviting and provided a nice spot to relax after a long day.

My sister had to pay for the room a second time during our stay, which was frustrating.

This hotel suits me perfectly! It offers free wi-fi, 24-hour reception, and a fitness centre. The staff even returned my sim cards from my first stay. Highly recommend for a hassle-free getaway!

I had a fantastic stay with my family. Everything was clean and modern The friendly staff, along with the complimentary breakfast and shuttle, exceeded my expectations from my previous visit to guadalajara.

The breakfast spread was a delight! Freshly made waffles kicked off my day right. Plus, the vibe of the pool area really hit the spot after a long day of adventures. The staff, especially Eduardo the shuttle driver, were on point!

I had a lovely stay at this Holiday Inn Express. The outdoor pool offered a refreshing way to unwind after a long day. The food at breakfast was tasty, especially the freshly made waffles. Staff members were friendly and greeted me warmly, and the shuttle service to the airport was super convenient. However, I was disappointed with some minor cleanliness issues in the shower, which needed attention. The hotel felt modern and clean, but I expected a bit more thoroughness in housekeeping. Overall, my time here was pleasant despite the small hiccups in cleanliness.

The outdoor pool is a stunning shade of blue and the entryway is gated with a guard house for extra safety. I appreciated my stay, everything was clean, and the shuttle transportation was super convenient!

Nice outdoor pool and clean rooms, but charging issues were a big hassle.